FAQ

I just placed an order, when will it ship?

We ship within 4 - 5 working days. Courier deliveries take from 1 - 3 business days (depending delivery address to main centres or outlaying areas)

What are the terms for returns? 
Should an item be incorrectly printed, the garment have a flaw, or an error has been made on our side, Izzit Apparel will collect and replace the item. 
Size charts of items are provided to ensure that the correct size is ordered. Should you order the incorrect size, you will need to order a new item to replace the garment as it has been custom printed.

What is DTG printing?

DTG printing or Direct to Garment Printing is a process of printing graphics onto textiles and garments. It uses modified injet technology to print any artwork onto a garment. DTG printers are able to print full colour designs directly to your shirt.

How important is sizing?

This is super important as this will determine how your clothing fits and feels. Each product has a size chart to indicate how you can measure in order to select the perfect fit for you.  To size up for nice and loose fit, choose two sizes bigger on the ladies fitted t-shirt and 1 size bigger on the unisex t-shirts.

Do you do custom prints?

For sure, email us your idea and let's work together to create you a masterpiece, Whether if's for your personally or to print in bulk for your company's brand.